At Luz Leathers, accessible from www.luzleathers.com, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, shipping address, and billing details when you place an order or contact us.

  • Order Information: details related to your purchases, including products, payment method, and delivery information.

  • Technical Information: such as IP address, browser type, device information, and pages visited, collected automatically to improve website performance and user experience.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, inquiries, or support requests

  • Improve our products, services, and website experience

  • Send promotional emails or offers (only if you have agreed to receive them)

  • Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
Your information may only be shared with trusted service providers (such as shipping or payment partners) strictly for the purpose of completing your order or operating our business.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

Luz Leathers may use cookies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can choose to disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: